If a customer requests a reconnection or disconnection of their gas or electricity supply, they will see the charge for this additional service on the bill from their supplier as follows:
|Service Type||Excl VAT||Inc VAT|
|Installation of Night Storage Heating Meter||€167.00||€189.55|
|Special Read Request||€67.00||€76.05|
|Meter Change to Standard Meter||€171.00||€194.09|
|Special Read Request||€17.04||€19.35|
|In the event that you miss a scheduled appointment with a Gas Networks Ireland technician, Gas Networks Ireland will impose a penalty fee.|
|Special Read Request||€5.46||€6.20|
Property Button currently does not carry out commercial switchovers. We continually review this internally and it may change in the future, however, due to the manual process and lack of control by Property Button with the commercial departments of the suppliers we are not comfortable with the level of service we are forced to offer.
To get help with your commercial switchover please contact your supplier’s commercial department. You can do so by clicking on the relevant image below:
Yes, you can register a new Tenant if there is a prepaid/card meter at the property. Upload a Tenant switch as normal. Once you have completed your Tenant switch please head to “My Switchovers” and create a case on the switchover stating the type of meter at the property i.e. standard Electric Ireland card / prepaid meter or Prepay Power or Pinergy meter.
How to create a case from a switchover:
Registry of Deeds Folio
A bank statement showing that the customer is paying a mortgage on the property
A letter from the management company showing that you are being invoiced for service charges
House Insurance Policy with the customer’s name on it
Property Tax Bill with the customer’s name on it
The serial number is located above or below the barcode on the meter.
We ensure that utilities are switched out of the Landlord’s name and into the Tenant’s name on time, making sure Landlords don’t get landed with any unnecessary bills. Not only do we eliminate any utility issues for Letting Agents and Estate Agents, we also provide an alternative source of revenue for Agents, offering a commission for utilities switches through Property Button.
Once a property is uploaded to our system, Property Button detects what gas, electricity, broadband, TV, phone and bin services are available at the property. A tenant can log in to their personal portal through our Welcome email where they can browse all services available at their property and get set up with their utilities and residential services in minutes. If a tenant does not login in to set up their utilities, Property Button will phone the tenant and assist them over the phone.
Property Button is a registered Data Controller in both the UK and Ireland under the relevant Data Protection Acts.